Step-by-step instructions
Identify whether you are a new or existing subscriber
Start from Vianet’s current official plan page. If you are renewing, confirm the amount shown under Renewal Rate rather than New Installation Rates. A price that includes first-time activation may not apply again next year; a deposit may be refundable and should not be represented as a monthly internet bill.
Note which speed and router the quote uses
Vianet currently promotes WiFi 6 bundles such as 250, 400 and 600 Mbps on some rate pages, while other landing pages list 200/400/600 Mbps. Treat these as potentially different offers rather than evidence that one page is universally correct. Ask for a direct plan URL or quotation with a package identifier.
Check the exact 250 Mbps rate table example
A Vianet WiFi 6 page displayed a VAT-inclusive 12-month renewal of Rs 13,800 for 250 Mbps and a new-installation amount of Rs 15,365. The displayed breakdown includes Rs 565 one-time activation and a Rs 1,000 ONU deposit. Make sure the deposit treatment is clear before comparing the two figures.
Calculate total per month only for the correct term
Rs 13,800 over 12 months is effectively Rs 1,150 per prepaid month before any extra options that may apply. Do not compare it directly with Rs 951 per month reported for a low-speed 50 Mbps entry offer because the speed, package generation, eligibility and prepayment duration are different.
Look at router, mesh and TV extras
WiFi 6, additional mesh units and ViaTV can appear as bundled, optional or separately charged products. Extra TV connections may involve set-top-box rental or activation. Examine the checkout price breakdown and ask whether router rental, maintenance and refundable deposits are included in the quoted total.
Confirm VAT treatment explicitly
Some of Vianet’s latest plan pages explicitly say all prices include VAT. If another offer or telephone quote differs, obtain the final invoice-style amount. A correct VAT-inclusive comparison is useful only when another provider’s price is also VAT-inclusive and the same period applies.
Check FUP and customer support in your neighbourhood
Vianet explains that a fair usage policy may limit heavy consumption depending on the package, with usage status accessible in its app or portal. Ask whether your package has a threshold, how speed changes after it is reached, and whether same-day support is offered for your postcode and tier.
Get confirmation before prepaying
Save the current offer screenshot, contact support, and confirm eligibility, speed, install date, receipt, term end and refund conditions. If a call-centre quote conflicts with the official website or approved tariff, do not transfer money until a written invoice reconciles the difference.
Mistakes to avoid
- Using the new-installation package price as though it were the standard renewal charge.
- Treating a refundable ONU deposit as permanently spent or leaving it out of the cash due today.
- Assuming a 250 Mbps promotional plan and an older 50 Mbps entry offer are the same regulated package.
Frequently asked questions
Is Vianet installation more expensive than renewal?
The cited 250 Mbps WiFi 6 example lists separate activation and refundable ONU deposit within the new-connection amount, so cash due can be greater.
Does Vianet include VAT?
The cited WiFi 6 plan pages state VAT is included. Verify the final offer if another page or agent quotes differently.
Why do Vianet pages show different speeds?
The company publishes different rate and promotion pages. Confirm the named package and written quote for your address rather than merging unrelated entries.
Official sources and further reading
Operator rules, application screens and government procedures can change. Check the latest official instructions before sharing personal details or paying a fee.

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