Subisu vs DishHome Internet in Nepal: Renewal and TV Bundles

Step-by-step instructions

1. Check which network reaches your building

   Ask Subisu and DishHome to confirm a working connection can be activated in your ward. Check if you need a fibre installation, a different building access arrangement or landlord permission. A national coverage map is not proof of available capacity in the lane where your house sits.

2. Define your use of live television

   If your family watches Nepali TV channels every evening, compare a broadband-and-TV bundle against broadband-only plus an existing satellite subscription. DishHome offers DTH and iTV combinations on different terms. Subisu also promotes Clear TV and internet services. Identify exactly which channels and devices are included before assuming a combo is cheaper.

3. Compare like-for-like speeds and durations

   The reported Subisu 50 Mbps entry plan at Rs 905 a month is not directly equivalent to a DishHome 200 Mbps twelve-month product. Select similar speed levels where available and request 12-month totals from both providers, including installation and all recurring charges.

4. Understand Subisu’s October entry-plan withdrawal

   Clickmandu reported old Subisu offers at 20 and 30 Mbps being replaced by a 50 Mbps entry option. A household losing its earlier cheaper package could face a higher minimum renewal even without a proven price change for an identical-speed approved tariff. Confirm your specific plan ID and renewal notice.

5. Read DishHome fee and VAT footnotes

   On a 200 Mbps official detail page DishHome displayed a 12-month total with a price-excluding-VAT note, alongside router rental, router refundable deposit and drop-wire charges. Another package catalogue can show other configurations. Ask which exact offer applies and whether a deposit is returned at cancellation.

6. Test evening performance with neighbours

   Ask two or three residents nearby about outages, ping or video-call stability and repair service from each provider. If possible, test at night when multiple households stream. Higher advertised Mbps does not necessarily compensate for a weak router or repeated local fibre cuts.

7. Check customer support and relocation rules

   Ask whether you can transfer an annual subscription to a different ward, whether there is a callout fee and who owns the ONU or TV box. Moving from a hostel to another rental property can make an inexpensive yearly package costly if a deposit or remaining months cannot be transferred.

8. Document your decision and renewal terms

   Get the final annual total and included items written down, then save the terms and receipt. If a later invoice adds charges that were not on your agreement, contact the provider before escalating to NTA. Recheck prices close to buying, since advertised packages may change.

Frequently asked questions